Privacy Policy

Last Updated: November, 2024

Statewide Move and Transport ("we," "us," or "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [Website URL] or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide you with our services effectively:
  • Personal Information: When you request a quote, make a booking, or contact us, we may collect information such as your name, email address, phone number, home or business address, and payment details.

  • Personal Information: When you request a quote, make a booking, or contact us, we may collect information such as your name, email address, phone number, home or business address, and payment details.

  • Personal Information: When you request a quote, make a booking, or contact us, we may collect information such as your name, email address, phone number, home or business address, and payment details.

2. How We Use Your Information

We may use your information for various purposes, including:
  • Providing, managing, and improving our removalist services

  • Processing payments and issuing invoices

  • Communicating with you about bookings, service updates, and customer support

  • Personalizing our services based on your preferences and past interactions

  • Conducting research, analytics, and data analysis to enhance our service offering

  • Complying with legal obligations and resolving disputes

3. How We Share Your Information

We only share your information in limited situations:
  • Service Providers: We may share information with third-party providers who assist us with payment processing, booking management, or other service-related needs. These providers are obligated to maintain the confidentiality of your information.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders).

  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online data transmission or storage is entirely secure, and we cannot guarantee absolute data security.

5. Your Rights and Choices

You have the following rights regarding your personal information:
  • Access: You may request a copy of the information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You may request deletion of your information, subject to legal and business record requirements.

  • Withdrawal of Consent: If you previously consented to our processing activities, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Note that certain website features may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites not operated by us. We are not responsible for the content or privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website. Please review this Privacy Policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Statewide Move and Transport

Email: info@moveandtransport.com.au